Call us directly: 1 (403) 720-2230

4536 Manilla Road SE Calgary, AB View Location

Our Hours: Monday - Friday 7am to 3pm

Saturday & Sunday: Closed

Hours of Operation: Monday - Friday 7am to 3pm

Why Choose Us

why2Heirloom® Oriental Rug Cleaning Ltd. is a small family business focusing on the specialized service of washing fine oriental rugs and collectible textiles. At Heirloom® we utilize time honoured techniques and modern equipment for the most thorough cleaning possible. We are known all across North America as well as overseas for our consulting services. We have been assisting other companies with rug problems and outfitting their facilities with modern rug washing equipment. We have also assisted in the development of new and very unique equipment for the rug washing industry.

Heirloom® was the first in Canada to have the unique Centrum Force® Synergy System. Only one other company in Canada has access to this amazing equipment.

What can we do for your rug?


We know that you spent a lot of time, thought and yes, money in selecting your rug. Proper cleaning of your Heirloom® rugs is critical to their lasting for years. A proper cleaning will not harm your rug. Many cleaning firms will even say that they “wash” rugs, but in fact they only steam clean rugs. This is a surface cleaning at best!

Hand made rugs are thicker and have tight knotting compared to broadloom carpet and require specialized equipment to properly and thoroughly wash out all soils.

Our rug washing process is like sending your rug to a spa! Our 7 step process will remove soil and bring back the colours that you chose the rug for in the first place. From the initial inspection, to the final vacuuming and delivery, your rug is given a five star treatment.

  • STEP 1.
    • A thorough inspection of your rug includes taking measurements and making notes of all possible repairs that may need attention. We will photo document all areas of concern. For insurance companies we can do a full report on the condition of the rug and what will need to be done to restore it to its’ original condition.

      *When measuring your rug for an estimate, always measure the fringe as part of the length. We will quite often spend a large amount of time getting the fringes to look as good as they can, and that is why we consider that to be part of the square footage.

  • STEP 2.
    • Removing dust and dry soil from the rug is a very important step that should never be overlooked. Handmade rugs have the unique ability to hold pounds of dirt. We get large amounts of sand and dust from rugs. Sand will have a cutting effect on your rugs yarns. Quite often we have rugs come into our facility and they lose a tremendous amount of yarn in the dusting process due to a lack of cleaning regularly.

      If you vacuum your rug upside down and you see what looks like dust after, take a close look at the dirt to see if there is any colour to the dirt. If you see colour, that is wool, not dirt! Your rug is now the victim of fibre loss. However, this will also happen to rugs that are chemically washed to give them a softer hand. If you have questions, please call and we can explain this further.

  • STEP 3.
    • Testing the rugs for weak dyes is another step in the process. This will tell us how to proceed with the wash. Many times the dyes can be set so as to control the bleeding.

      *Some rugs will bleed no matter what precautions are taken to control it. In these cases we will do our best to explain this situation to you before we move ahead with the cleaning.

  • STEP 4.
    • The washing is most often completed in our new Centrum Star Rug Washing Tub. This European designed machine allows your rug to gently “swim” in the water and makes water flow through the pile to remove soluble soil and any sedimentary soils that remain after dusting. This washing action gets the rugs cleaner than any other method that we have used. Our special bath water is treated to leave your rugs softer and smelling clean and fresh without any perfumes and residues that are left by many other cleaning methods.

      *This washing system works remarkably well with pet odour issues. Please see our PET URINE PAGE for more information on how we can solve these issues for you.

  • STEP 5.
    • With the washing step now complete, we put the rugs into our custom made Centri-Maxx® centrifugal rug wringer.

      The rugs are rolled and then placed inside the cylinder to be spun at 900 rpm. This works the same as your front loading washing machine and spins out as much of the moisture as possible. While the rug is still spinning, we inject water into the cylinder to flush out any remaining traces of cleaning agents and suspended soils, leaving nothing but the rug behind. This removes so much moisture that the rugs are just slightly damp.

  • STEP 6.
    • Now the rugs are ready to begin the drying phase of the process. The rugs will dictate whether they are to be hung or laid flat for drying. We have a climate controlled room with fans that provide a gentle breeze to remove the final percentage of moisture. We also utilize de-humidifiers and air exchangers to remove the moisture from the room.

      We allow the rugs to dry as long as it is necessary so that you have a dry rug when it returns to you.

      It will still take a little time for your rug to acclimatize to your homes humidity level. Our facility is humid due to the nature of our work, and of course your home will be much drier. This should only take a day or two at most.

  • STEP 7.
    • After all of the other spa activities are complete, we will give your rug a final vacuuming and roll it up so it is ready for delivery back to you. We can custom wrap your area rug for moving or storage. We will set up a delivery time for your convenience and assist you in laying the rug if you would like that.

At Heirloom® we take care of your rugs like they are our own rugs. Whether it is a machine made rug from Home Depot or a priceless antique, we treat them carefully. We have washed rugs that are over 225 years old and silk rugs with values up to $85,000. Room size tapestries, custom furniture, pillows and teddy bears. Regardless of the value, we can offer a service to meet your specific needs and work with your budget.

CALL! today and talk to us about what we can do for your rugs!

Restoring Your Treasure

Call now for a Free, No-Obligation estimate. Our area rug specialists are standing by!